Support Center

Myspace Legal Support

Last Updated: May 11, 2012 09:38AM PDT

Myspace understands the value in providing a clear communication channel to parties requesting private information from the site. In order to make this process easy for the requesting party, we ask that you review the information below so you understand what is available, and what is required by law in order for us to comply with requests that are sent to Myspace.

Law Enforcement Support

Myspace has always been committed to assisting law enforcement investigations to the fullest extent allowed by applicable law. In order to better understand this process, please visit our law enforcement support page, which can be located here.


Electronic Communications Privacy Act

The primary set of laws governing Myspace's ability to disclose user information is found in the Electronic Communications Privacy Act, 18 U.S.C. § 2701, et seq. ("ECPA"). ECPA mandates that Myspace may disclose certain user information to law enforcement only in response to specific types of legal process, including subpoenas, court orders, and search warrants. Generally speaking, ECPA permits the disclosure of basic user identity information, log-in information, and profile content (definitions provided in Section III of this guide) in response to a subpoena, but requires a court order under § 2703(d) to disclose additional user records (such as message headers), or a search warrant to authorize disclosure of private email messages. Should you seek further clarification about ECPA's restrictions on providers like Myspace, we suggest you contact the Department of Justice's Computer Crime and Intellectual Property Section (CCIPS) at 202-514-1026.


Contact Information

Myspace will accept legal requests via email, fax, or mail depending on the requesting party and service that is required. Instructions on how to send a legal request to Myspace can be found here


Third Party Matters

Federal law prohibits MySpace from disclosing the contents of user communications and the contents of stored user files to private third parties. For more information regarding private party requests, including civil litigants and criminal defendants, please click here.
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